Track and manage inventory

Keep stock accurate, avoid overselling, and get warned when you run low.

5 min readUpdated 13 May 2026

Tracking inventory means your store knows how much of each product you have, blocks orders when you are sold out, and warns you before you run low.

Turn on inventory tracking

  1. 1

    Open the product you want to track

    From Products in your sidebar, click the product to edit it.

  2. 2

    Tick Track inventory

    In the Inventory section, tick the Track inventory checkbox. A Stock quantity field appears underneath.

  3. 3

    Set your current stock

    Type the number you have on hand right now into Stock quantity.

  4. 4

    Decide what happens when stock hits zero

    Leave the Continue selling when out of stock switch off (recommended) so the product shows as Sold out and orders are blocked once you run out. Turn it on if you would rather keep accepting orders — handy for made-to-order or pre-order products.

  5. 5

    Click Save Product

    Save Product at the bottom of the form. Each paid sale automatically reduces the count, and refunds add stock back.

Watch for low stock

Open Inventory from your sidebar — it is its own page, not nested under Products. The top of the page shows headline numbers (total stock units, low stock count, out of stock count, and a Health label) and the list below highlights products with low or zero stock so you know what to restock first.

Update lots of products at once

Two buttons in the top right of the Inventory page handle the most common bulk situations:

  • Bulk update — download a CSV template, fill in the new stock counts in your spreadsheet, then upload it. We update every row in one go and tell you which ones did not match.
  • Adjust inventory — pick a product (or a few), change the count, and add a reason (required) like "Stock take" or "Damaged goods". The reason is kept on the adjustment history so you have a paper trail.

After a delivery, use Bulk update

It is much faster than opening every product. Download the template once, paste in the quantities from your delivery note, and upload. Done in a couple of minutes for a hundred products.

Frequently asked questions

What happens when stock hits zero?

By default, the product shows as Sold out on your storefront and customers cannot buy it. Turn on Continue selling when out of stock to keep accepting orders.

Can I track stock by size or color?

Yes. If your product has variants (Multiple Ticket Types, Variable Product, etc.), each variant has its own stock count and its own low-stock threshold.

What is a low stock threshold?

A number that decides when a product or variant is considered "low stock" and shows up in the alerts on your Inventory page. When the count drops below it, the item is highlighted so you can restock in time.

Still need a hand?

Our friendly support team usually replies within a few hours. We are happy to help — no question is too small.

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