Connect a custom domain

Use your own domain — like yourstore.com — instead of the default address.

6 min readUpdated 14 May 2026

A custom domain like yourstore.com makes your store look more professional and easier to remember. If you already own a domain, you can connect it in a few minutes.

What you need before you start

  • A domain you already own (such as yourstore.com)
  • Access to the place where you bought the domain — that is where you change its settings

Connect your domain

  1. 1

    Open Store, then Domains

    In the sidebar, click Store, then switch to the Domains tab at the top of the page. Click Add Domain in the top right to open the form.

  2. 2

    Type in your domain

    Enter the full domain you want to use, for example yourstore.com. Don't add https:// at the front — just the domain.

  3. 3

    Copy the records we show you

    After you save, we show you a list of DNS records to add at your domain provider. Keep this tab open — you will paste these values into the next step.

  4. 4

    Add the records at your domain provider

    Open the site where you bought the domain. Look for a section called DNS, DNS records, or Manage domain. Add each record exactly as we showed you.

  5. 5

    Come back and click Verify DNS

    Click Verify DNS next to your domain. It can take from a few minutes up to a few hours for the changes to spread across the internet — be patient and try again if the first verify says the records are not visible yet.

Security is included

Once your domain is verified, we automatically secure it with an SSL certificate so customers see the padlock in their browser. You don't need to do anything for this — it is built in.

No domain yet?

If you do not have a domain, common providers sell them for around the price of a cup of coffee per year. Pick one that matches your store name and is easy to spell out loud.

Frequently asked questions

How long does it take to start working?

Usually within an hour after Verify DNS succeeds. Sometimes it takes longer for DNS changes to spread to every internet provider — up to 24 hours in rare cases.

Can I use www.yourstore.com and yourstore.com?

Yes. Add both to the Domains tab — one with the www prefix and one without. Your store recognises each domain type (root vs www) and serves visitors on either; you don't need to pick a primary by hand.

Will my old links break?

No. The old default address keeps working and automatically redirects to your new custom domain.

Can I move my domain away later?

Yes. Your domain is yours. You can disconnect it from Shopstar and point it somewhere else at any time.

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Our friendly support team usually replies within a few hours. We are happy to help — no question is too small.

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