Your media library is one home for every image, video, and file you use across your store. Upload once and reuse anywhere — product photos, banners, social previews, and policy attachments all pull from the same place.
What you can store
- Product and brand photos (JPG, PNG, GIF, WebP, SVG)
- Product videos (MP4, WebM, MOV) for richer storytelling
- Hero banners and section backgrounds
- Document attachments (PDF, DOC, DOCX) for digital products or info pages
Upload a file
- 1
Open Media from your sidebar
Click Media in the left sidebar to open your library.
- 2
Click Upload Files
Drag files into the upload sheet or click Choose files to pick from your computer. You can upload up to 20 files at once.
- 3
Stay under the size limit
Each file can be up to 10 MB. For photos, that is comfortably big — export at around 2000 pixels on the long edge to keep file size down without losing detail. Resize large photos in your phone or photo app before uploading.
- 4
Find a file later
Use the search box at the top to search by file name, filter by type (Images, Videos, Documents), and toggle between grid and list view depending on how you like to scan. Click any file to see its size, type, public link, and a preview.
Reuse files across your store
When you are editing a product, designing your branding, or building a page, you will see an Add Images (or similar) button that opens the Media Library dialog. Switch to the Choose Existing tab to pick any file you have already uploaded instead of uploading it again. Each file also has a Copy link action so you can paste its public URL anywhere you need it.
Originals stay as you uploaded them
Your storefront serves the file you uploaded — we generate small thumbnails for previews in the library, but we do not shrink or re-compress the original. Big photos still mean slower pages, so trim them down before uploading if you can.
Name your files before uploading
A file named "lavender-soy-candle-front.jpg" is much easier to find than "IMG_0042.jpg". Future-you will thank you.
Frequently asked questions
Can I delete files I do not need anymore?
Yes. Tick the checkboxes on the files you want to remove, then click Delete in the toolbar and confirm. Any product or page that still uses a deleted file will need a replacement, so double-check before removing.
Do videos work the same as images?
Yes — upload videos to the same library and pick them as product or banner media. Keep them under 10 MB; longer or higher-resolution videos are often better hosted somewhere built for streaming and linked from a product description.
Is there a file size limit?
Yes. Each file can be up to 10 MB, and you can upload up to 20 files at once. If you need to share something larger — like a long PDF guide — split it into smaller files, or link to it from a digital download product instead.
How do I get the public link for a file?
In list view, every file has a Copy icon next to it that copies the public URL. You can also click a file to open its details, where the Public URL is shown with its own Copy button.